Privacy policy.

Who we are

This website is operated by Pure Glow (10017788266 Ontario Corporation), Toronto, Ontario, Canada. This policy explains how we collect, use and protect personal information, in line with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

Information we collect

• Order information: name, email address, phone number, billing and shipping address, and the products you order.
• Account information: if you create an account, your login details and order history.
• Messages: information you send us through the contact form, email or WhatsApp.
• Technical information: essential cookies needed to run the cart and checkout (see our Cookie Policy).

We do not store card details on this website.

How we use it

• To process, ship and support your orders.
• To answer your questions and messages.
• To send order emails such as confirmations and dispatch updates.
• To keep the website secure and meet our legal and tax obligations.

We do not sell your personal information.

Sharing

We share information only with the service providers needed to run the store — our website host, email provider, payment providers and delivery carriers — and only as needed for them to do their job, or where required by law.

Storage and retention

We keep order records for as long as needed for accounting and legal purposes, and other information only as long as it is needed for the purpose it was collected for. Some of our service providers may store information outside Canada.

Your rights

You can ask to see, correct or delete the personal information we hold about you, or withdraw consent to optional uses, by emailing pureglowskinn@gmail.com.

Contact

For privacy questions, email pureglowskinn@gmail.com.